Membership
The Residential Grid is a member of the Property Redress Scheme — an independent redress scheme approved by the Government for estate agents and letting agents.
Placeholder - update when registered
Membership Number: [TO BE ADDED]
As a member of the Property Redress Scheme, The Residential Grid is committed to providing a fair and transparent service. If you have a complaint that we have been unable to resolve through our internal complaints process, you have the right to refer the matter to the PRS for free, independent adjudication.
Property Redress Scheme
Premiere House, 1st Floor
Elstree Way, Borehamwood, WD6 1JH
Website: theprs.co.uk
Phone: 0333 321 9418
You must first go through our internal Complaints Procedure. The PRS will only consider your complaint after you have received our final response or if 8 weeks have passed since you first raised your complaint with us.