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Transparency

Our Fees

No hidden charges. Every fee agreed in writing before we start.

Our commitment to you

All our fees are agreed in writing before any work begins. Management is charged as a percentage of the rent for the tier you choose, and every other charge is listed on our landlord fees page. You will never receive a surprise invoice from The Residential Grid.

Lettings

Landlord fees

Tenant Find Only
Marketing, viewings, referencing, tenancy agreement
100% of first month’s rent
Fully Managed Service
Full management including maintenance, compliance and rent collection
10% of monthly rent
plus 50% of first month’s rent set-up
Rent Collection
Monthly rent collection and arrears chasing
8% of monthly rent
plus 60% of first month’s rent set-up
Tenants

Tenant fees

In accordance with the Tenant Fees Act 2019

We do not charge tenants any fees other than those permitted under the Tenant Fees Act 2019. Permitted payments are:

  • Rent. No rent is taken before the tenancy agreement is signed.
  • Refundable tenancy deposit (capped at 5 weeks' rent where the annual rent is under £50,000, or 6 weeks' rent where it is £50,000 or more)
  • Refundable holding deposit (capped at 1 week's rent)
  • Changes to the tenancy that the tenant asks for (£50, or our reasonable costs with evidence if higher)
  • Replacing a lost key or security device (the reasonable cost, which we will evidence)
  • Leaving early: only if the tenant asks to leave before their notice would end the tenancy and the landlord agrees. The tenant pays no more than the landlord’s actual loss (the rent up to when their notice would have ended the tenancy, less any rent from a new tenant for the same period), plus our reasonable costs of arranging it
  • Utilities, council tax, communication services and TV licence
  • Late rent: interest at up to 3% a year above the Bank of England base rate, only once rent is more than 14 days late
  • Damages for breach of the tenancy agreement, for example damage beyond fair wear and tear

Have a question about our fees?

We're happy to talk through exactly what you'd pay before you commit to anything.

Call 01582 310018 Send us a message

Scheme membership

The Residential Grid Ltd is a member of Client Money Protect, a Government-approved client money protection scheme (membership no. CMP015511), and of the Property Redress Scheme (membership no. PRS060055). Client money protection · Redress scheme

The Residential Grid Ltd is not VAT registered, so no VAT is added to any fee shown on this page.

See all additional and optional fees ›