Tenants

Report a maintenance issue

Managed by The Residential Grid? Use this form to report any issue at your property. We'll be in touch to arrange the next steps.

Full name *

Phone *

Email address *

Property address *

Type of issue

Urgency level *

Routine

Non-urgent. Can wait a few days without causing further damage.

Urgent

Affecting daily life. Needs attention within 24–48 hours.

Emergency

Immediate risk to safety or property. Gas, flooding, no heat.

Describe the issue *

Photo (optional)

Click to attach a photo

JPG, PNG or GIF — max 5MB

For emergencies please also call 01908 106 204 directly.